Privacy Policy
Privacy Policy for Keeps Dispatch Co.
Last Updated: 4/2024
At Keeps Dispatch Co., we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our truck dispatching services.
1. Information We Collect:
- Personal Information: When you sign up for our services, we may collect personal information such as your name, email address, phone number, and billing information.
- Vehicle Information: We may collect information about your trucks or vehicles, including license plate numbers, vehicle identification numbers (VINs), and insurance details.
- Location Information: We may collect location data to provide our dispatching services effectively. This includes GPS coordinates, route information, and timestamps.
- Communications: We may collect information from your communications with us, including emails, phone calls, or messages exchanged through our platform.
2. How We Use Your Information:
- To Provide Services: We use the information collected to facilitate the dispatching of trucks, communicate with you regarding your orders, and provide customer support.
- Improving Services: We may analyze usage data to improve our services, develop new features, and enhance the user experience.
- Marketing: With your consent, we may use your information to send you promotional offers, updates, or newsletters about our services.
3. Information Sharing:
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, IT providers, or communication platforms.
- Legal Compliance: We may disclose your information when required by law, court order, or legal process to comply with applicable regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
4. Data Security:
- We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
5. Your Choices:
- You have the right to access, update, or delete your personal information. You can do so by contacting us through the provided channels.
- You may opt-out of receiving promotional communications from us by following the unsubscribe instructions included in the messages.
6. Children's Privacy:
- Our services are not directed at individuals under the age of 18. We do not knowingly collect or solicit personal information from minors.
7. Changes to this Policy:
- We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the revised policy will be effective immediately upon posting.
- We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us:
- If you have any questions, concerns, or feedback regarding this Privacy Policy or our practices, please contact us at shay.lovette@keepsdispatchingco.com.
By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.